Fred Anderson Toyota of Raleigh

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What it takes to deliver the best experience

Defined by Fred Anderson Toyota of Raleigh 5 ⭐️ Review Feedback in 2020


What it Takes


Customer Service

Rating: 5 out of 5.

I just leased a Camry from Fred Anderson Toyota and got great customer service from my salesperson Preston, Jeff who makes awesome Toyota YouTube videos, and Adam in finance. I highly recommend this dealership.

Greg

Rating: 5 out of 5.

Fred Anderson Toyota has great customer service and the paperwork was pre-completed which reduce the amount of time spend at the dealership. After the vehicle was purchased, John (our salesman) went in detail over all the safety features associated with our vehicle

Karlson Philip

Trend: Customer service, as defined by your customers, means efficient and friendly.


Professional

Rating: 5 out of 5.

Leslie Artis, is professional, courteous, and friendly. He helped me get into the car I walked in to buy despite the vehicle being hours away at a different location. Leslie made sure the information online was accurate and met my expectations/ needs. On delivery day Leslie made sure the vehicle was detailed and filled up on gas. I couldn’t ask for a smoother car buying experience, the team at Fred Anderson Toyota Pre Owned vehicles did an exceptional job.

Venancio Marrero

Rating: 5 out of 5.

Best new car buying experience in my lifetime! Jr. Hayes was, by far, the most respectful, professional, honest, car sale professional I’ve ever met! He made the car buying experience very pleasant! There was no back and forth with the sales manager working out a “deal”. He worked out every detail in lightning speed! He chose an absolutely perfect car based on a brief conversation about what we were looking for! We were amazed with everyone we met at Fred Anderson Toyota! We are customers for life!! Thank you Jr. Hayes! 😊

Alice Durkee

Rating: 5 out of 5.

This dealership is very professional and their price is competitive. We loved business with them through Mike Lee. We found him prompt, helpful and understanding.

SUKANYA SAHA

Trend: Professional, as defined by your customer, means helpful, respectful and not high pressure.


Helpful

Rating: 5 out of 5.

Joe Mokwa was very helpful and patient while I was trying to decide what truck to purchase. He stayed in touch with me everyday letting me know what was available. You have a number one salesman.

Darl Davis

Rating: 5 out of 5.

Not only was Daniel extremely helpful, open and personable, but he was knowledgeable about the car I wanted. He made sure I had everything I needed for the car before we left the dealership and made me comfortable with wanting to come back for more. Give him a promotion! Thanks Daniel!

Chenae Erkerd

Rating: 5 out of 5.

Devin was incredibly helpful in working with us to pick out our first new car in 12 years. He was patient in talking through options without being pushy, while being very personable.

Beckie Munson

Trend: Helpful, as defined by your customer, means patient, personable, and not pushy..

Experience in Numbers


870

5 star reviews

4.6

⭐️ average rating