What it takes to deliver the best experience
Defined by Fred Anderson Toyota of Raleigh 5 ⭐️ Review Feedback in 2020
What it Takes
I just leased a Camry from Fred Anderson Toyota and got great customer service from my salesperson Preston, Jeff who makes awesome Toyota YouTube videos, and Adam in finance. I highly recommend this dealership.
Fred Anderson Toyota has great customer service and the paperwork was pre-completed which reduce the amount of time spend at the dealership. After the vehicle was purchased, John (our salesman) went in detail over all the safety features associated with our vehicle
Trend: Customer service, as defined by your customers, means efficient and friendly.
Leslie Artis, is professional, courteous, and friendly. He helped me get into the car I walked in to buy despite the vehicle being hours away at a different location. Leslie made sure the information online was accurate and met my expectations/ needs. On delivery day Leslie made sure the vehicle was detailed and filled up on gas. I couldn’t ask for a smoother car buying experience, the team at Fred Anderson Toyota Pre Owned vehicles did an exceptional job.
Best new car buying experience in my lifetime! Jr. Hayes was, by far, the most respectful, professional, honest, car sale professional I’ve ever met! He made the car buying experience very pleasant! There was no back and forth with the sales manager working out a “deal”. He worked out every detail in lightning speed! He chose an absolutely perfect car based on a brief conversation about what we were looking for! We were amazed with everyone we met at Fred Anderson Toyota! We are customers for life!! Thank you Jr. Hayes! 😊
This dealership is very professional and their price is competitive. We loved business with them through Mike Lee. We found him prompt, helpful and understanding.
Trend: Professional, as defined by your customer, means helpful, respectful and not high pressure.
Joe Mokwa was very helpful and patient while I was trying to decide what truck to purchase. He stayed in touch with me everyday letting me know what was available. You have a number one salesman.
Not only was Daniel extremely helpful, open and personable, but he was knowledgeable about the car I wanted. He made sure I had everything I needed for the car before we left the dealership and made me comfortable with wanting to come back for more. Give him a promotion! Thanks Daniel!
Devin was incredibly helpful in working with us to pick out our first new car in 12 years. He was patient in talking through options without being pushy, while being very personable.
Trend: Helpful, as defined by your customer, means patient, personable, and not pushy..
Experience in Numbers
5 star reviews
⭐️ average rating